This Privacy Policy explains how Ninoty collects, uses, and protects your personal data. We are committed to protecting your privacy and handling your data in a transparent and secure way.
1. Who we are
Ninoty provides short-term baby equipment hire across London. For the purposes of UK data protection law, Ninoty is the data controller.
2. What information we collect
When you contact us or request a quote, we may collect:
- Your name
- Your email address
- Your phone number
- Delivery location (such as a hotel name or address)
- Details about your booking request
3. How we use your information
We use your information to:
- Respond to enquiries and quote requests
- Confirm availability and bookings
- Arrange delivery and collection
- Communicate important information about your hire
4. Legal basis for processing
We process your personal data because it is necessary to take steps at your request prior to entering into a contract, and to perform a contract once a booking is confirmed.
5. How we store and protect your data
Your information is stored securely and only accessed where necessary to manage bookings and customer communication. We take reasonable steps to protect your data from unauthorised access, loss, or misuse.
6. Sharing your information
We do not sell or rent your personal data. Your information is only shared where necessary to fulfil your booking (for example, delivery coordination) or where legally required.
7. How long we keep your data
We retain personal data only for as long as necessary to manage bookings, comply with legal obligations, and resolve any disputes.
8. Cookies and analytics
Our website uses basic analytics tools to understand how visitors use the site. These tools do not identify you personally.
9. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Object to or restrict certain processing
10. Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on the website.